LLND Kit-AHCNSY207 Undertake propagation activities Unit aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FBPFSY3003 Monitor the implementation of food safety and quality programs FBPFSY3004 Participate in traceability activities FBPOPR3019 Operate and monitor interrelated processes in a production or packaging system FBPOPR3021 Apply good manufacturing practice requirements in food processing FBPWHS3001 Contribute to work health and safety processes Elective units FBPBPG3001 Operate the bottle filling process FBPBPG3002 Operate the labelling process FBPBPG3003 Operate the softpack filling process FBPBPG3004 Operate the bottle sealing process FBPBPG3007 Perform packaging equipment changeover FBPBPG3010 Operate and monitor a carbonated beverage filling process FBPBPG3011 Operate and monitor a high speed wrapping process FBPBPG3012 Operate and monitor a form

Core units CHCDIV001 Work with diverse people CHCPRP003 Reflect on and improve own professional practice HLTAAP001 Recognise healthy body systems HLTPHA005 Conduct small scale compounding and labelling of pharmaceutical products HLTPHA006 Provide assistance in dispensary administration HLTPHA007 Conduct small scale compounding and labelling of aseptic pharmaceutical products HLTPHA008 Support pharmacist communication with clients and other health professionals HLTPHA009 Support pharmacists in the collection and presentation of workplace data and information HLTWHS003 Maintain work health and safety TAEDEL402A Plan

Units of competency BSBLDR602 Provide leadership across the organisation BSBESB401 Research and develop business plans BSBAUD514 Interpret compliance requirements CUAIND311 Work effectively in the creative arts industry SITXHRM005 Manage volunteers BSBFIN501 Manage budgets and financial plans BSBCMM411 Make presentations BSBHRM525 Manage recruitment and onboarding * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-AHCNSY207 Undertake propagation activities Unit aggressive or abusive customers SIRXCEG009Empower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational