Learning and Assessment Kit-AURVTN018 Repair and replace vehicle structural damage Certificate II Core units MSMSUP100 Apply workplace

Core units MSMSUP100 Apply workplace context to own job MSMSUP102 Communicate in the workplace MSMWHS100 Follow WHS procedures Elective units MSMENV172 Identify and minimise environmental hazards MSMOPS100 Use equipment MSMOPS101 Make measurements MSMOPS102 Perform tasks to support production * We can develop additional elective units that are not listed on request (Please contact us for further information)

An outline of evidence to be gathered from the candidate

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTAAP002 Confirm physical health status HLTINF001 Comply with infection prevention and control policies and procedures HLTOUT001 Implement safe access and egress HLTOUT005 Assess and deliver standard clinical care HLTOUT010 Communicate in complex situations to support health HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units BSBFLM303 Contribute to effective workplace relationships BSBMED301 Interpret and apply medical terminology appropriately CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCPRP003 Reflect on and improve own professional practice HLTHPS008 Provide clinical mentoring in the work environment HLTWHS005 Conduct manual tasks safely CHCCCS007 Develop and implement service programs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-AURVTN018 Repair and replace vehicle structural damage Certificate II Core units MSMSUP100 Apply workplaceOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to