Training and Assessment Strategy-PSPSS00039 Customer Service Skill Set PSP Don’t forget about our QUALITY

Don’t forget about our QUALITY ASSURANCE GUARANTEE

Core units MEM13014A Apply principles of occupational health and safety in the work environment MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

analyse and report workplace data and information TLIF0012 Implement and coordinate accident-emergency procedures TLIF0024 Develop and maintain a safe workplace TLIL0012 Promote effective workplace practice TLIL4009 Manage personal work priorities and professional development Electives AVIB0002 Inspect and report on aerodrome serviceability AVIB0003 Inspect and report on serviceability of aerodrome lighting systems AVIB0004 Inspect and report on obstacle limitation surfaces AVIE0003 Operate aeronautical radio AVIF0023 Apply aircraft safety procedures BSBHRM415 Coordinate recruitment and onboarding BSBLDR411 Demonstrate leadership in the workplace BSBLDR522 Manage people performance * We can develop additional elective units that are not listed on request (Please contact us for further information)

service and maintain air conditioning systems UEERA0052 Install

Training and Assessment Strategy-PSPSS00039 Customer Service Skill Set PSP Don’t forget about our QUALITYYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.