SCORM Compliant Package-BSBTEC405 Review and maintain organisation's digital presence EAL Core units BSBLDR411 Demonstrate leadership

Core units BSBLDR411 Demonstrate leadership in the workplace BSBOPS402 Coordinate business operational plans BSBWHS411 Implement and monitor WHS policies

Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related environment Elective units MEM03001B Perform manual production assembly MEM03002B Perform precision assembly MEM03003B Perform sheet and plate assembly MEM03004B Perform electronic/electrical assembly (production) MEM03005B Rework and repair (electrical/electronic production) MEM03006B Set assembly stations * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-BSBTEC405 Review and maintain organisation's digital presence EAL Core units BSBLDR411 Demonstrate leadership* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.