SCORM Compliant Package-AHCLSC504 Survey and establish site levels Session Plan aggressive or abusive customers SITXINV006

aggressive or abusive customers SITXINV006 Receive

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

Core units BSBOPS504 Manage business risk BSBWHS513 Lead WHS risk management CPCCBC4001 Apply building codes and standards to the construction process for Class 1 and 10 buildings CPCCBC4003 Select

Mapping Document - ACSF and Standards alignment matrix

SCORM Compliant Package-AHCLSC504 Survey and establish site levels Session Plan aggressive or abusive customers SITXINV006* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.