Learner Guide-BSBCUS402 Address customer needs Certificate I Core units TAEDES511 Design and

Core units TAEDES511 Design and develop strategies for training and assessment TAEDES515 Evaluate training TAEPDD511 Maintain and enhance professional practice Elective units TAEASS512 Design and develop assessment tools TAEASS511 Lead assessment TAEASS513 Lead assessment moderation and validation processes TAEASS514 Develop and implement plans for recognition of prior learning TAEDEL511 Facilitate e-learning TAEDEL512 Lead training facilitation BSBTWK501 Lead diversity and inclusion TAELLN511 Lead the development of adult literacy skills TAELLN512 Lead the development of adult numeracy skills * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM12023A Perform engineering measurements MEM12024A Perform computations MEM13014A Apply principles of occupational health and safety in the work environment MEM14004A Plan to undertake a routine task MEM14005A Plan a complete activity MEM15002A Apply quality systems MEM15024A Apply quality procedures MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

Core units BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others BSBWOR204 Use business technology FNSINC301 Work effectively in the financial services industry Elective Units FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations FNSACM302 Prepare

Learner Guide-BSBCUS402 Address customer needs Certificate I Core units TAEDES511 Design andOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce