SCORM Compliant Package-PUAOPE022 Manage logistics for a complex incident Skill Set Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBDES305 Source and apply information on the history and theory of design BSBDES401 Generate design solutions BSBMGT402 Implement operational plan BSBSMB420 Monitor and manage small business operations CPCCWHS1001 Prepare to work safely in the construction industry * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures etc) are included to ensure that assessments are consistent and based on the Principles of Assessment and Rules of Evidence

SCORM Compliant Package-PUAOPE022 Manage logistics for a complex incident Skill Set Units of competency BSBOPS404 Implement* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.