Learning and Assessment Kit-FBPPPL1001 Communicate workplace information Learner Resources (Q) Core units BSITXCOM005 Manage conflict

Core units BSITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXHRM001 Coach others in job skills SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXWHS003 Implement and monitor work health and safety practices Elective units BSBSUS401 Implement and monitor environmentally sustainable work practices SITXHRM002 Roster staff SITXFIN003 Manage finances within a budget BSBCMM401 Make a presentation * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test internet protocol networks ICTWEB432 Design website layouts Group G ICTWEB434 Transfer content to websites Group G ICTPRG430 Apply introductory object-oriented language skills Group E ICTPRG434 Automate processes ICTWEB431 Create and style simple markup language documents Group G ICTWEB430 Produce server-side script for dynamic web pages Additional Electives ICTWEB443 Implement search engine optimisations Group G ICTWEB433 Confirm accessibility of websites Group G ICTWEB452 Create a markup language document Group G BSBWOR404 Develop work priorities ICTSAD501 Model data objects * We can develop additional elective units that are not listed on request (Please contact us for further information)

build and test a network server Group A ICTNWK511 Manage network security Group A ICTPRG502 Manage a project using software management tools Group B ICTPRG503 Debug and monitor applications Group B ICTSAD501 Model data objects Group B ICTICT501 Research and review hardware technology options for organisations Group C ICTICT502 Develop detailed component specifications from project specifications Group C ICTSAS517 Use network tools Group C ICTSAS518 Install and upgrade operating systems Group C ICTWEB411 Produce basic client-side script for dynamic web pages Group D ICTWEB501 Build a dynamic website Group D ICTWEB502 Create dynamic web pages Group D ICTWEB503 Create web-based programs Group D Additional electives ICTWEB505 Develop complex web page layouts Group D ICTPMG501 Manage ICT projects Group F ICTICT604 Identify and implement business innovation ICTDBS501 Monitor and improve knowledge management system ICTICT605 Implement a knowledge management strategy ICTICT608 Interact with clients on a business level * We can develop additional elective units that are not listed on request (Please contact us for further information)

personal effects and items to maintain security CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security CPPSEC2111 Apply security procedures to manage intoxicated persons CPPSEC2112 Apply security procedures to remove persons from premises CPPSEC2113 Escort and protect persons and valuables HLTAID011 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-FBPPPL1001 Communicate workplace information Learner Resources (Q) Core units BSITXCOM005 Manage conflictOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to