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Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
implementation and monitoring of individual leisure and health programs CHCLAH002 Contribute to leisure and health programming * We can develop additional elective units that are not listed on request (Please contact us for further information)
facilitate and review all aspects of case management CHCDIS009 Facilitate ongoing skills development using a person-centred approach CHCAGE005 Provide support to people living with dementia CHCCSM002 Implement case management practice CHCDIS010 Provide person-centred services to people with disability with complex needs HLTENN061 Apply nursing practice in contemporary aged care settings * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SISSSCO015 Prepare participants for sport competition HLTAID011 Provide First Aid SISSSPT001 Implement sport injury prevention and management strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)
PowerPoint-BSBWHS611 Develop and implement strategies that support work-related psychological health and safety Learner Resources (Q) Core units BSBCUE203 Conduct customerOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered
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