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RTOs purchase a license for their RTO only and are not permitted to share the documents with any other entity
The unit knowledge guide is a tool that can be used to help a student extend their learning
Self-Study Guide
and academic support accordingly
Self-Study Guide-BSBOPS304 Deliver and monitor a service to customers Unit RTOs purchase a license forOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the
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