Unit Knowledge Guide-SITXCCS008 Develop and manage quality customer service practices New Unit Units of competency CHCEDS049 Supervise

Units of competency CHCEDS049 Supervise students outside the classroom CHCEDS034 Contribute to the planning and implementation of educational programs CHCEDS033 Meet legal and ethical obligations in an education support environment CHCEDS035 Contribute to student education in all developmental domains CHCEDS047 Assist in facilitation of student learning If you require RPL Kits with comprehensive benchmarking

Core units RIIENV201E Identify and assess environmental and heritage concerns RIIRIS301E Apply risk management processes RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIICOM301E Communicate information RIIGOV201E Comply with site work processes/procedures RIIHAN309F Conduct telescopic materials handler operations RIIMPO301E Conduct hydraulic excavator operations RIIMPO304E Conduct wheel loader operations RIIMPO334E Conduct skid steer loader operations using attachments RIIMPO335E Conduct skid steer loader operations without attachments RIIMPO336E Conduct belly dump truck operations RIIPRO301D Conduct crushing and screening plant operations RIIPRO302D Perform process control room operations If you require RPL Kits with comprehensive benchmarking

diagnose and rectify faults ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN312 Install telecommunications network equipment ICTRFN301 Install a radio communications antenna and feedline ICTTEN414 Repair telecommunication system faults If you require RPL Kits with comprehensive benchmarking

privacy and security within the medical environment BSBMED304 Assist in controlling stocks and supplies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-SITXCCS008 Develop and manage quality customer service practices New Unit Units of competency CHCEDS049 SuperviseOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner